We understand that unexpected circumstances can arise, however, we do not offer cancellations or refunds for booked tufting workshop sessions. This policy helps us maintain small class sizes and ensures that all participants receive personalized attention and instruction. Since we prepare materials, reserve equipment, and limit enrollment specifically for each session, cancellations create challenges in managing resources and can impact the experience for other participants.
If you find that you cannot attend your scheduled workshop, we’re happy to accommodate rescheduling requests. You may reschedule your session to any available date within 15 days of your original booking. This flexibility allows you to still enjoy your tufting experience while giving us adequate time to adjust our preparations and class roster. To reschedule, please contact us as soon as possible with your preferred alternative date, and we’ll work with you to find a suitable session based on availability. Please note that rescheduling beyond the 15-day window will not be permitted, so we encourage you to reach out promptly if changes are needed.